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How gc88 Handles Your Personal Information

When you open an account with gc88, you share personal details and payment information — including wallet data linked to bKash, Nagad, or Rocket.

Data collected at account registrationbKash, Nagad, Rocket payment dataCookie and device dataYour right to access or deleteContact us to raise a data request
gc88 How gc88 Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy

If you want to access the data we hold on your account, request a correction, or ask us to delete specific records, our support team handles privacy requests directly. Send your request through any of the channels below and include your registered mobile number so we can verify your identity before actioning any change. Response times vary, but we aim to acknowledge every data request within a reasonable period.

Live Chat Reach our support team through the live chat window on the gc88 website. Quote your registered mobile number to speed up identity verification for data requests.
Email Support Send your privacy or data-access request by email. Include your account mobile number and describe the specific data you want to access, correct or remove.
Account Help Centre Log in to your gc88 account, go to Account Settings, and use the Help section to submit a data enquiry. Your request is logged against your account automatically.
HOW WE PROTECT YOU

Data Handling, Security and Your Account Rights

We apply SSL encryption across every page where you enter personal or payment details — at account login, during bKash or Nagad deposits, and when you submit a withdrawal request. Account passwords are stored in a hashed format; we never hold your plain-text password. Data retention follows a documented schedule: active account data is retained while your account is open; after closure, we keep only what applicable regulations require and delete the rest. You hold the right to ask what data we hold, request a correction if something is wrong, or ask us to erase data where no regulatory obligation prevents deletion.

SSL Encryption

Every login, deposit step and withdrawal form runs over SSL. This covers your bKash, Nagad and Rocket payment details as well as your account credentials.

Cookie Controls

We use session cookies for login state and analytics cookies to understand how the platform performs on mobile. You can manage cookie preferences through your browser settings.

Data Retention Policy

Active account data is held while your account is open. After closure, we retain only what regulations require and delete the rest on a documented schedule.

Your Right to Request Access

You can ask to see the personal data we hold, request a correction, or ask for deletion. Submit your request through live chat or email with your registered mobile number.

Common Questions About Your Privacy on gc88

Below are the questions we hear most often from account holders about how their data is used, stored and protected on gc88. If your question is not covered here, reach out through live chat or email and our team will respond with account-specific detail.

We collect your name, email address, mobile number and the wallet ID you register for bKash, Nagad or Rocket transactions. Device and browser data is also captured for security purposes.

We share wallet transaction references only with the payment processor needed to verify your deposit or withdrawal. We share the minimum required and do not pass data to advertisers or unrelated third parties.

After account closure, we keep data only for the period required by applicable regulations, then delete it. Active account data is retained for as long as your account remains open.

Yes. Contact our support team via live chat or email, provide your registered mobile number for identity verification, and we will send you details of the personal data we hold on your account.

Send a request through live chat, email, or the Account Settings help form. Include your registered mobile number. We will action corrections or deletions where no regulatory obligation prevents us from doing so.

We use session cookies to keep you logged in and analytics cookies to monitor platform performance on mobile. You can manage or block cookies through your browser settings at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.